Chatbot / RPA / AI
We transform customer service into Competitive Advantage.
MST turns multi-channel (telephone, chat, email, social networking) and multilingual customer service into a competitive advantage of the market, transforming the service into a profit centre. We achieve this by integrating an experienced team in the telecommunications sector and with a commercial profile with the most innovative technology such as Chatbot, RPA, IA, CRM ticketing, generation of FAQs and knowledge databases with the most common queries. We help our clients with their Customer Experience strategy to have satisfactory, differentiated and personalized experiences.